privacy policy

Privacy Policy

This privacy policy sets out the privacy policy in relation to the website www.creativedigitallab.co.uk (‘the Site’).

Owner: Croydon Business Venture Limited (CBV) of Weatherill House, 23 Whitestone Way, Croydon, CR0 4WF (‘we’/‘us’/‘our’).

Customer services: info@startupcroydon.co.uk

This policy explains how “Croydon Business Venture Limited” uses and protects any information that you provide us when you use this website.

“Croydon Business Venture Limited” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “Croydon Business Venture Limited” may change this policy from time to time by updating this page.

You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2018.
The Site is a UK based website and takes reasonable care to comply with the requirements of data protection legislation relating to the personal information you supply on the Site. The Site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

What we collect
We may collect the following information:
 name and job title
 contact information including email address
 demographic information such as postcode, preferences and interests
 other information relevant to customer surveys and/or offers
 Any Special Category Data (as defined on the ICO website) will only be collected with the subjects express consent and knowledge

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in
particular for the following reasons:
 Internal record keeping.
 We may use the information to improve our products and services.
 We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

 We may use the information to customise the website according to your interests. We would like you to keep the Information about you up-to-date. You may change any of the basic information we keep about you at any time by sending us an email to the above email address. You may also unsubscribe any time from communications by either emailing or writing to Customer

Services at the address given for us above or click the Unsubscribe link (if available) at the bottom of any document you receive from us.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

Cookie Policy
In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the

Site can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Site for
you. For example, cookies will tell us whether you viewed the Site with sound or with text on your last visit. Cookies also allow us to count the number of unique and return visitors to our Site. Some of our associated companies may themselves use cookies on their own websites. We have no access to, or control of these cookies, should this occur. Unfortunately, we cannot accept liability for any malfunctioning of your PC or its installed web browser as a result of using this website.

Google Analytics
We also use cookies to help us improve the website’s usability and for marketing purposes. We may also use cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

For this purpose we use Google Analytics. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. Theinformation generated relating to our website is used to create reports about the use of the website.
Google will store and use this information. Google’s privacy policy is available at

www.google.com/privacypolicy.html.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once
you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by thisprivacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We process personal information for certain legitimate business purposes, which include some or all
of the following:

 where the processing enables us to enhance, modify, personalise or otherwise improve our services / communications for the benefit of our customers
 to identify and prevent fraud
 to enhance the security of our network and information systems
 to better understand how people interact with our websites and e-communications
 to provide postal and e-communications which we think will be of interest to you
 to determine the effectiveness of promotional campaigns and advertising.

“Legitimate Interests” means the interests of our company in conducting and managing our business to enable us to give you the best service/information.
For example, we have an interest in making sure our marketing and the industry information we provide is relevant for you, so we may process your information to send you marketing that is tailored to your interests.

It can also apply to processing that is in your interests as well. For example, we may process your information to protect you against fraud when transacting on our website, and to ensure our websites and systems are secure.

When we process your personal information for our legitimate interests, we make sure to consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your Personal

Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

If you have any concerns about the processing of your data, you have the right to object to processing that is based on our legitimate interests. For more information on your rights, please see

“Your Rights” section below.

Retention Policy
All data held by StartUp Croydon has had a retention policy considered based on legal restrictions and relevance. We do not wish to keep anyone’s data against their wishes or hold it for any longer than necessary.

Any request to delete a subject’s data sooner than the organisations set retention policy will be dealt with within the 30 day timeline as required by law.

Your Rights
The Data Protection Act 2018 gives rights to individuals in respect of the personal data that organisations hold about them. The Act says that:“Personal data shall be processed in accordance with the rights of data subjects under this Act.”

This is the sixth data protection principle, and the rights of individuals that it refers to are:
 a right of access to a copy of the information comprised in their personal data;
 a right to object to processing that is likely to cause or is causing damage or distress;
 a right to prevent processing for direct marketing;
 a right to object to decisions being taken by automated means;
 a right in certain circumstances to have inaccurate personal data rectified, blocked, erased
or destroyed; and
 a right to claim compensation for damages caused by a breach of the Act.
For further information, please see the ICO’s page on Subject Access Requests
If you are concerned that we have breached a privacy law or would like access your rights under

Data Protection law, please send an email to unsubscribe@startupcroydon.co.uk. We aim to respond in a reasonable time. Your complaint will be dealt with thoroughly and you will be kept up to date about how it will be handled. You have the right to complain to the Information
Commissioner’s Office (ICO) if you believe we do have not handled your request in an appropriate
manner. For information on contacting the ICO please see their website.Terms of Use
Welcome to cbvltd.co.uk. The following are the rules or “Terms” that govern use of the
cbvltd.co.uk Web site (“Site”). By using or visiting the Site, you expressly agree to be bound by
these Terms and to follow these Terms and all applicable laws and regulations governing the Site.
cbvltd.co.uk and their respective affiliates and subsidiaries (collectively ” cbvltd.co.uk “) reserve
the right to change these Terms at any time, effective immediately upon posting on the Site.
Please check this page of the Site periodically. If you violate these Terms of Use, cbvltd.co.uk may
terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal
action against you.
Permitted Use
You agree that you are only authorised to visit, view and to retain a copy of pages of this Site for
your own personal use, and that you shall not duplicate, download, publish, modify or otherwise
distribute the material on this Site for any purpose other than to review event and promotional
information, for personal use, unless otherwise specifically authorised by cbvltd.co.uk to do so. You
also agree not to deep-link to the site for any purpose, unless specifically authorised by cbvltd.co.uk
to do so. The content and software on this Site is the property of cbvltd.co.uk and/or its suppliers
and is protected by UK and international copyright laws. We post a legal notice and various credits
on pages of the Site, which may not be removed. Please do not remove this notice or these credits,
or any additional information contained along with the notices and credits.
Disclaimers
cbvltd.co.uk does not promise that the site will be error-free, uninterrupted, nor that it will provide
specific results from use of the Site or any Content, search or link on it. The Site and its Content are
delivered on an “as-is” and “as-available” basis. cbvltd.co.uk cannot ensure that files you download
from the Site will be free of viruses or contamination or destructive features. cbvltd.co.uk disclaims
all warranties, express or implied, including also any implied warranties of merchantability and
fitness for a particular purpose. cbvltd.co.uk will not be liable for any damages of any kind arising
from the use of this Site, including without limitation, direct, indirect, incidental, and punitive and
consequential damages.
cbvltd.co.uk makes no guarantee of any specific result from use of this Site or use of the cbvltd.co.uk
service. cbvltd.co.uk disclaims any and all liability for the acts, omissions and conduct of any third
party users, cbvltd.co.uk users, advertisers and/or sponsors on the Site, in connection with the
cbvltd.co.uk service or otherwise related to your use of the Site and/or the cbvltd.co.uk service.
cbvltd.co.uk is not responsible for the products, services, actions or failure to act of any venue,
performer, promoter or other third party in connection with or referenced on the Site. Without
limiting the foregoing, you may report the misconduct of users and/or third party advertisers,
service and/or product providers referenced on or included in the Site to cbvltd.co.uk at
info@cbvltd.co.uk. cbvltd.co.uk may investigate the claim and take appropriate action, at its sole
discretion.
Trademarks
cbvltd.co.uk logos as well as cbvltd.co.uk and design found on this site are registered trademarks of
cbvltd.co.uk. and cbvltd.co.uk ‘s trademarks may be used publicly only with the written permission
of cbvltd.co.uk.
Ownership of Materials
All materials on cbvltd.co.uk’s website are copyrighted and are protected under treaty provisions
and world-wide copyright laws. cbvltd.co.uk’s materials may not be reproduced, copied, edited,published, transmitted or uploaded in any way without cbvltd.co.uk’s written permission. Except as
expressly stated in the limited licence provision of these terms and conditions, cbvltd.co.uk does not
grant any express or implied right to you under any of its trademarks, copyrights or other
proprietary information.
Copyright Policy
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted
material without a license express consent, valid defence or fair use exemption to do so. In
particular, users who submit Content to this Site, whether articles, images, stories, software or other
copyrightable material must ensure that the Content they upload does not infringe the copyrights or
other rights of third parties (such as privacy or public rights). After proper notification by the
copyright holder or its agent to us, and confirmation through court order or admission by the user
that they have used this Site as an instrument of unlawful infringement, we will terminate the
infringing users’ rights to use and/or access to this Site. We may, also in our sole discretion, decide
to terminate a user’s rights to use or access to the Site prior to that time if we believe that the
alleged infringement has occurred.
Links and Search Results
The Site may automatically produce search results that reference or link to third party sites
throughout the World Wide Web. cbvltd.co.uk has no control over these sites or the content within
them. cbvltd.co.uk cannot guarantee, represent or warrant that the content contained in the sites is
accurate, legal and/or inoffensive. cbvltd.co.uk does not endorse the content of any third party site,
nor do we warrant that they will not contain viruses or otherwise impact your computer. By using
the Site to search for or link to another site, you agree and understand that you may not make any
claim against cbvltd.co.uk for any damages or losses, whatsoever, resulting from your use of the Site
to obtain search results or to link to another site. If you have a problem with a link from the Site,
please notify us at info@cbvltd.co.uk and we will investigate your claim and take any actions we
deem appropriate in our sole discretion. Please note this address does not handle inquiries about
bookings or confirmation of bookings. For all customer service inquiries, contact us here.
Please note that any customer query regarding a current or past booking cannot be dealt with
through this link. Please use the online help desk. Any emails sent not relating to legal enquiries will
not be replied to.
Prohibited Content
The following is a partial list of the kind of Content which is illegal or prohibited on the Site. It
includes content that: is patently offensive to the online community, such as content that promotes
racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful
to minors; harasses or advocates harassment of another person; involves the transmission of “junk
mail”, “chain letters”, or unsolicited mass mailing or “spamming”; promotes information that you
know is false, misleading or promotes illegal activities or conduct that is abusive, threatening,
obscene, defamatory or libellous; promotes an illegal or unauthorised copy of another person’s
copyrighted work, such as providing pirated computer programs or links to them, providing
information to circumvent manufacture-installed copy-protect devices, or providing pirated music or
links to pirated music files; contains restricted or password only access pages, or hidden pages or
images (those not linked to or from another accessible page); displays pornographic or sexually
explicit material of any kind; provides material that exploits people under the age of 18 in a sexual or
violent manner, or solicits personal information from anyone under 18; provides instructional
information about illegal activities such as making or buying illegal weapons, violating someone’s
privacy, or providing or creating computer viruses; solicits passwords or personal identifying
information for commercial or unlawful purposes from other users; and engages in commercialactivities and/or sales without our prior written consent such as contests, sweepstakes, barter,
advertising, and pyramid schemes.
Offline Conduct
Although cbvltd.co.uk cannot monitor the conduct of its Users off the Site, it is also a violation of
these rules to use any information obtained from this Site in order to harass, abuse, or harm another
person, or in order to contact, advertise to, solicit or sell to any User without their prior explicit
consent.
No Commercial Use
No area of this Site may be used by our visitors for any commercial purposes such as to conduct
sales of tickets, merchandise or services of any kind. You must obtain our prior written consent to
make commercial offers of any kind, whether by advertising, solicitations, links, or any other form of
communication. We will investigate and take appropriate legal action against anyone who violates
this provision, including without limitation, removing the offending communication from the Site
and barring such violators from use of the Site.
Access and Interference
You agree that you will not use any robot, spider, other automatic device, or manual process to
monitor or copy our web pages or the content contained thereon or for any other unauthorised
purpose without our prior expressed written permission. You agree that you will not use any device,
software or routine to interfere or attempt to interfere with the proper working of the cbvltd.co.uk
web site. You agree that you will not take any action that imposes an unreasonable or
disproportionately large load on our infrastructure. You agree that you will not copy, reproduce,
alter, modify, create derivative works, or publicly display any content (except for your own person,
non-commercial use) from our website without the prior expressed written permission of
cbvltd.co.uk.
Unauthorised Use of the Site
Illegal and/or unauthorised uses of the Site, including, but not limited to, unauthorised framing of or
linking to the Site, or unauthorised use of any robot, spider or other automated devise on the site,
will be investigated and appropriate legal action will be taken, including without limitation civil,
criminal and injunctive redress.
Violation of the Terms
You understand and agree that in cbvltd.co.uk’s sole discretion, and without prior notice,
cbvltd.co.uk may terminate your access to the Site, exercise any other remedy available and remove
any unauthorised User Content, if cbvltd.co.uk believes that the User Content you provided has
violated or is inconsistent with these Terms of Use violated the rights of cbvltd.co.uk, another User
or the law. You agree that monetary damages may not provide a sufficient remedy to cbvltd.co.uk
for violations of these terms and conditions and you consent to injunctive or other equitable relief
for such violations. cbvltd.co.uk may release user information about you if required by law or
subpoena, or if the information is necessary or appropriate to release to address an unlawful or
harmful activity. cbvltd.co.uk is not required to provide any refund to you if you are terminated as a
User because you have violated these Terms of Use. For more information about how we handle
copyright infringements on the Site, please see our Copyright Policy.
Limitation on Liability
Except in jurisdictions where such provisions are restricted, in no event will cbvltd.co.uk be liable to
you for any indirect, consequential, exemplary, incidental, special or punitive damages, including
also lost profits, even if cbvltd.co.uk has been advised of the possibility of such damages.Disputes
This site is controlled and operated by cbvltd.co.uk from its offices in the United Kingdom. If there is
any dispute about or involving the Site, by using the Site, you agree that the dispute will be governed
and construed by English law. In the event of a dispute arising out of or relating to these terms and
conditions, or your use of or access to this site, litigation must be brought in court in London,
England without regard to its conflict of law provisions.
Indemnity
You agree to indemnify and hold cbvltd.co.uk, its subsidiaries, affiliates, officers, agents and other
partners and employees, harmless from any loss, liability, claim or demand, including reasonable
attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also
your use of the Site to provide a link to another site or to upload content or other information to the
Site.Cookie Policy
1.     Introduction
Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of
cookies in accordance with the terms of this policy.
2.     About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server
to a web browser and is stored by the browser. The identifier is then sent back to the server each
time the browser requests a page from the server.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by
a web browser and will remain valid until its set expiry date unless deleted by the user before the
expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the
web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal
information that we store about you may be linked to the information stored in and obtained from
cookies.
Cookies can be used by web servers to identify and track users as they navigate different pages on a
website and identify users returning to a website.
3.     Our cookies
We use only session cookies on our website.
The names of the cookies that we use on our website, and the purposes for which they are used, are
set out below:
4.     Analytics cookies
We use Google Analytics to analyse the use of our website.
Analytical cookies are used to understand how visitors interact with the website. These cookies help
provide information on metrics the number of visitors, bounce rate, traffic source, etc.
The analytics cookies used by our website are:
Cookie Domain Type Description Duration_ga .startupcroydon.co.uk AnalyticsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site
usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated
number to recognize unique visitors. 2 years_gid .startupcroydon.co.uk AnalyticsInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an
analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their
source, and the pages they visit anonymously. 1 day_gat_gtag_UA_65950034_48 .startupcroydon.co.uk Analytics Set by Google to distinguish users.
The information generated relating to our website is used to create reports about the use of our
website.Our analytics service provider’s privacy policy is available at:
https://www.google.com/policies/privacy/
5.     Third-party cookies
Our website does not use third-party cookies.
6.      Managing cookies
Most browsers allow you to refuse to accept cookies, and you can also delete some or all cookies
from your chosen browser. Blocking or deleting cookies will have a negative impact on the usability
of many websites, including ours.
Google Chrome: https://support.google.com/chrome/answer/95647
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-
edge-63947406-40ac-c3b8-57b9-2a946a29ae09
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
7.       Cookie preferences
You can find more information about managing your cookies on the About Cookies website.
E&OE.